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VMaaS

Virtual Machines as a Service

Self-service virtual machines for your tenants — provisioned from the portal, metered per resource, and billed back automatically.

VMaaS turns your virtualisation infrastructure into a product. Tenants request a VM from the catalog, choose a size, attach storage and networking, and have it running in minutes — without raising a ticket or touching the hypervisor. Every VM and everything attached to it is isolated per tenant, metered, and billed back through Cloud Orchestrator.

What you get

Included with every instance.

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Web console

Browser-based VNC and serial console. No SSH keys or jump host required to reach a VM.

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Block storage

Attach, expand, and detach persistent volumes. Each volume is isolated to the tenant.

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Snapshots

Point-in-time snapshots of a running VM. Restore or clone on demand.

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Backup

Scheduled backups with configurable retention. Restore to a known-good point.

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Load balancing

Attach a managed load balancer to distribute traffic across VMs.

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Networking

Virtual NICs on isolated tenant networks. No exposure to other tenants.

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Resize

Change vCPU and memory on an existing VM without rebuilding it.

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Image library

Provision from a curated set of OS images, or bring your own.

Sizes

Pick a size — or define your own.

FlavorvCPUMemoryRoot disk
Small24 GB40 GB
Medium48 GB80 GB
Large816 GB160 GB
X-Large1632 GB320 GB

Flavors are fully configurable. Define your own sizes, set per-tenant quotas, and restrict which flavors each tier can use.

Service tiers

Offer the right tier to each tenant.

Tiers are example service levels you define for your tenants. Configure as many as you need — what is shown here is a sensible starting point.

Capability StandardPremium
Web console access
Block storage
Snapshots Manual Scheduled
Backup Daily Hourly
Load balancer
Availability SLA 99.5% 99.95%
Support response Next business day 1 hour

Tiers are operator-defined. Map them to your own pricing, quotas, and target tenants.

Support & metering

Supported by Stakater. Metered by the portal.

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Support

Covered by the Cloud Orchestrator base fee — no separate VMaaS licence.
Stakater maintains the VMaaS service definition and ships updates.
Support response times follow the tenant's service tier.
Onboarding and catalog tuning included with the initial deployment.
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How it is metered

VMaaS is metered in MRUs — one per manageable item the tenant can configure from the portal. The VM and each attachment count separately.

The VM itself 1 MRU
Attached storage volume 1 MRU each
Network / virtual NIC 1 MRU
Load balancer 1 MRU
Backup job 1 MRU each
Snapshot 1 MRU each
How MRU pricing works →

More from the catalog

View all services →

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